Description
Employee relations is defined as the area dealing with policies and procedures concerned with maintaining relationships within the workplace.
Included in that:
  •  Conflict and grievance resolution
  •  Collective bargaining
  •  Communication and consultation
  •  Discipline

In essence, resolving issues which arise out of or affect work situations and maintaining employee morale and motivation are key components of the job function of the employee relations manager.

General Tips
  •  Promote communication on all levels
  •  Encourage employees to articulate concerns and communicate openly
  •  Provide channels for conflict resolution
  •  Be careful to document all exchanges

For assistance with all the above tips and more GoToTheExpert.com

Questions to ask an expert
  •  What are effective mechanisms for communication?
  •  How do I create an environment whereby all employees will feel comfortable communicating?
  •  What form of training can I provide?
  •  What procedures should be instituted?

Products and Services
  •  Human Resources Information Systems An integrated suite of professional, wisdom-rich business-building software tools help get your job done.

Books and Publications
  •   Exploring Employee Relations (Paperback) by Mike Leat (Author)

  •   The Busy Manager's Guide to Employee Relations Excellence (Paperback) by John W. Spence CMC Sphr (Author)

  •   Human Resource Management Systems: Strategies, Tactics, and Techniques (Jossey-Bass Business & Management Series) (Paperback) by Vincent R. Ceriello (Author), Christine Freeman (Author)